The Solution
Warner Music Group selected Markley Group based on the company’s strong reputation of worldwide excellence for its multi-tenant, mission-critical telecommunications and data center facility.
To help alleviate some of the burdens on their IT Team, Warner Music Group enrolled in Markley’s Enhanced Eyes and Ears service, as part of their 24x7 support, for access to trained and experienced technicians to provide troubleshooting, installation assistance, racking & stacking services, and more 24 hours a day, 7 days a week, 365 days a year. With Markley’s Enhanced Eyes and Ears service, Warner Music Group never had to set foot in the Markley data center, which was extremely helpful as the COVID-19 pandemic disrupted traditional business travel. Instead, Markley’s skilled technicians handled the equipment installation and completed the entire process of going live, without requiring any of Warner Music Group's IT staff to make the trek.
With Markley Colocation, Warner Music Group was able to ensure their IT infrastructure is protected by state of the art, uninterruptible power and backup systems, with access to high-density applications, dark fiber availability, and highly redundant power and cooling measures.
In addition, Warner Music Group also took advantage of the Markley Network Fabric to gain direct access to every major cloud provider, including the only AWS Direct Connect location in New England, as well as direct Internet access redundantly provisioned across diverse paths, hardware and providers. With the Markley Network Fabric, Warner Music Group gained enterprise-grade, highly reliable, and high-performant switched connectivity directly to the home regions of multiple cloud providers such as AWS, Microsoft Azure, Google Cloud, and dozens more.
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